Split your purchase of into 4 with no sign-up fees or no late fees.
PayPal Pay in 4 is available for eligible purchases. It’s available to Australian residents with an Australian PayPal account. Eligibility is subject to your PayPal account status and a credit assessment, which may require a credit check. Pay in 4 is a form of credit, so consider whether you can afford the repayments as use of the product may impact your credit score.
Interest free payment plans by Latitude
To be eligible, approved customers must spend over the advertised minimum spend for the plan on products and services in a single transaction in store or online. Excludes eBay. Excludes Gift Cards, Apple, Miele, Asko, Neff, Bertazzoni, Smeg Portafino & Smeg Refrigeration, La Germania and AEG products. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate, currently 29.99% p.a. (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&Cs. Conditions of use set out the T&Cs of the Latitude Gem Visa credit card. Credit provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Refer to product website via www.latitudefinancial.com.au/credit-cards/ for more information on conditions, fees and charges.
Not all payment plans are available online.
Equal monthly repayment plans
Approved customers only. Equal monthly payments (Instalment Interest Free Promotion) required (exact amounts specified in your statement). If you fail to make your minimum monthly payment for two consecutive months, you agree that your equal monthly payment plans (Instalment Interest Free Promotion) with a term of fewer than 33 months will change into a minimum monthly payment plan (Interest Free Promotion) for the remaining duration of the initial plan term.
Minimum monthly repayment plans
Approved customers only. Monthly payments required (exact amounts specified in your statement). Paying only the minimum monthly payment will not pay out the purchase before the end of the plan.
Monthly payments must be made during the promotional period. Paying only the minimum monthly payment will not pay out the purchase before the end of the plan. At the end of the plan, interest will be charged at 29.99% p.a. Account service fee of $10.95 per month applies.
New customers must apply & be approved for a Latitude Gem Visa credit card.
Available on the above participating Latitude credit cards only.
Customer reviews
Every rating below is collected and published by an independent platform — Reviews.io, Google, eBay and Judge.me. We don't write them, we don't edit them, and we link straight to the source so you can read every word for yourself. Curious about who we are, how delivery works, or our price match promise? Have a look around.
Where to read them
Click any card to read the unfiltered reviews on the platform's own website. Ratings below are pulled from public profile pages and updated regularly.
Independently verified order-based reviews.
Read on Reviews.io →Local reviews from Australian customers on Google.
Read on Google →Decade of eBay feedback as appliancegiantau.
Read on eBay →Reviews left directly on appliancegiant.com.au.
Read on Judge.me →Why these reviews matter
Anyone can claim to be the best. We'd rather show you. Every star, every comment and every link on this page leads back to a platform we don't control... so you can judge us on the evidence, not the marketing.
Every review you see is collected and published by Reviews.io, Google, eBay or Judge.me... never written, edited or curated by us.
Reviews are tied to genuine purchases from Australian customers. No anonymous snippets, no recycled marketing copy.
We don't filter the platforms we link to. You see the full picture... strengths, fixes, and how we respond when something goes wrong.
Continuous improvement
Customer reviews are not treated as surface-level feedback at Appliance Giant. Management regularly analyses customer reviews, support trends, delivery issues and order experiences to identify where we are performing well and where we need to improve.
Some feedback has highlighted areas where customers wanted clearer communication, faster updates, better order visibility and stronger follow-through when supply or delivery issues occurred. We have taken that feedback seriously and used it to guide improvements across our internal systems, team processes and customer communication.
Operations
As our online business grew, we recognised that traditional retail processes were no longer enough to support the level of visibility customers expected. Customers wanted clearer updates from the moment an order was placed through to supplier allocation, warehouse processing, dispatch, delivery and after-sales support.
One area where we identified we were falling short was IT infrastructure. Our team needed a stronger way to track each order from beginning to end, identify possible delays earlier, and reduce the chance of customers needing to chase updates.
In response, Appliance Giant began developing and improving an internal ERP-style system to give our team greater visibility across the full order journey. The goal is to help track each order more clearly, flag potential issues earlier, and support the team in resolving problems before they impact the customer experience.
We are improving how orders are tracked from placement through to fulfilment, dispatch and delivery so our team has clearer visibility at every stage.
By improving internal systems, we aim to identify potential stock, supplier, delivery or processing issues earlier, before they become larger customer problems.
Customer feedback has helped us focus on better communication around order progress, expected timeframes, delays and next steps.
Improved tracking helps our team see what stage an order is at, who is responsible, and what action is required to keep the customer experience moving.
Our loop
A simple, repeatable process for turning what customers tell us into the way we run the business.
Management reviews customer feedback from review platforms, support tickets and order experiences.
Recurring themes such as communication gaps, delivery delays, stock visibility or order follow-up are identified.
The team updates internal processes, system workflows or customer communication steps.
Where needed, Appliance Giant develops better internal tools and ERP-style tracking to support order visibility and issue prevention.
The goal is a smoother, clearer and more reliable experience for future customers.
Examples
“I need clearer updates after placing an order.”
We are improving order tracking and internal visibility so the team can provide clearer updates across the order journey.
“I want to know earlier if there is a stock or supplier issue.”
We are building better internal checks to help identify supplier, stock or fulfilment risks earlier.
“I do not want to chase multiple times for an update.”
We are improving workflow accountability so orders can be monitored more proactively by the team.
“Delivery expectations need to be clearer.”
We are using customer feedback to improve how we communicate delivery expectations, booking requirements and possible delays.
Reviews help us see the business from the customer's side. When feedback reveals a gap, whether it relates to communication, delivery, order visibility or support, our job is to take that seriously and improve the system behind the experience.
Behind every review
Appliances are big purchases, and sometimes things don't go to plan. That's when our 35-year reputation gets tested... and earned. Our Sydney-based team answers their own phones, owns delivery and warranty issues end-to-end, and keeps you in the loop the whole way.
Recently shopped with us?
Honest reviews — good, bad or in-between — help us improve and help other Australians make a confident decision. Pick whichever platform works for you.
Shop with confidence
Explore trusted appliance categories or speak with our team if you need help choosing.
Where to next
If you're here for a new washer or dryer, most people start in laundry. Replacing a fridge or kicking off a kitchen renovation? Head to fridges & freezers, cooking, or dishwashers.
Loyal to a brand? We carry the ones our customers ask for most — LG, Hisense, Fisher & Paykel, Smeg, and Westinghouse.
Before you check out, it's worth a quick look at our price match promise and how delivery works in your area. Stuck on a model? Our Sydney-based team is one call or message away on the contact page — and yes, real people pick up.
Or jump back into the page —platform ratings, customer stories, leave a review of your own .
Ratings and review counts shown on this page are sourced from public profiles on Reviews.io, Google, eBay and Judge.me, and are updated periodically. All quoted reviews are real, verified customers — no review on this page has been written, edited or fabricated by Appliance Giant.
