Reasons Washing Machine Won't Drain & How to Fix?

There's nothing worse than unloading your washing machine and finding the tub is still full of water. A washer that won't drain can be a nuisance, leaving you with soggy clothes and a big mess. If you're grappling with a washer not draining or spinning, don't lose hope.

Reasons Washing Machine Won't Drain

We'll show you what could be causing the issue and how to fix it. Plus, when in doubt, reach out to our group at Appliance Giant for master help. We are here to get your machine back up and running quickly! 

An issue with the Drain Hose

Examining the drain hose is the first thing you should do if your washer not draining. Water won't be able to drain out of the tub if it is clogged, frozen, or bent, which will keep water in the tub. Ensure the channel hose isn't contorted or twisted in a way that blocks the water stream. Next, look at the drain pump to see if any small clothing items are getting stuck there because they might be causing the problem. Make sure to manually drain the washing machine first if you need to access the drain hose to inspect or clean it.

Too Much Detergent

Excessive detergent usage can cause the issue of the washer not draining. When there's soft water or an abundance of detergent in the washing machine, the excessive suds might mislead the appliance's sensors into thinking there's a larger laundry load than there is. Consequently, the machine may not spin at the necessary speed. To rectify this, switch to a high-efficiency detergent with low-foaming properties and ensure you're using the correct amount as per the detergent's instructions.

Insufficient Power Supply

 Insufficient power supply can hinder the spinning and draining process of washing machines. Ensuring a steady and sufficient flow of power is crucial for their operation. If your washing machine is directly plugged into an outlet, power supply issues may arise only if the circuit becomes overloaded. However, if the washer is connected to a power strip or extension cord, an inadequate power supply is more probable. In such cases, it's advisable to reorganise the setup to enable direct connection to a wall outlet for the washing machine.

Load Isn’t Evenly Distributed

Uneven distribution of the load can cause the problem of the washing machine not draining. If, at the end of a laundry cycle, you find everything clustered to one side of the machine, it is likely that the spin cycle didn't reach a sufficient speed. Try redistributing the items evenly by spreading them out. For instance, unfold a large blanket instead of placing it in the machine as a ball.

How to manually drain a washing machine?

The procedure for manual drainage varies slightly depending on whether you have a front-load or top-load machine. Regardless of the type, start by turning off the power, pulling the machine away from the wall, and locating the drain filter and/or drain tube.

For a top-load machine, disconnect the drain hose and direct the end into a large sink or utility basin. If water doesn't drain, it's a sign of a potential clog in the hose that may require clearing with a plumbing snake.

For a front-load machine with a drain hose, follow a similar process. If the machine features only a drain pump filter, place a large towel and container beneath it. Then, turn the drain pump filter knob counter clockwise to remove the filter and allow water to drain.


If you've followed the troubleshooting steps for your washing machine not draining problem and are still unable to identify the cause, there might be a more significant issue to address. Appliance Giant offers expert diagnostic services for your washer not draining troubles. Our skilled technicians thoroughly assess and pinpoint issues that may elude standard troubleshooting. With state-of-the-art equipment and extensive experience, we swiftly identify complex problems and provide efficient solutions. Whether it's a malfunctioning rotor, drive motor, or control board, we have the expertise to tackle any challenge. Trust Appliance Giant to diagnose and resolve your washing machine issues promptly, restoring your appliance's optimal functionality.